Beyonce. The inauguration. Apple. Manti. Hillary. And lots of great advice for running a small business. Last week had it all.
Hear complaints out, ask permission to resolve and you will turn an unhappy client into a returning & referring client!
NYT headline:"When the bullets flew, they didn't care that I was a woman" so from now on I'm doing all my job interviews at a shooting range.
Sometimes orders are late. Don't panic. Breathe deeply. Protect your margins by not negotiating against yourself.
As an #entrepreneur, you do have a choice on how you spend your time. That's the beauty of being your own boss.
The status quo says VC's are invisible and hard to reach. I say they will come to me if I my ducks fall in a row. Watch and see!
So someone goes to DC, gets up in front of a crowd, moves their lips, and nothing real comes out. How is America surprised by this? #Beyonce
I get choked up by the Presidential #inauguration, no matter who is being sworn in. For all of our flaws, this country is extraordinary.
When you treat customers right, they come back … and they tell others.
Look for in the news pages of companies in your industry & write about them. They might link to your story from their site.
Apple had more profits in the past 8 weeks than Facebook had in the past 8 years.
#Apple has lost market value greater than #Kenya’s GDP this week.
why hasn't #Apple invented a way to take yourself out of group messages yet?
Listening is one of the most important aspects of the communicating process, yet it's usually the weakest part of your skill set.
Just looked my calendar to see what I'm going to be late for tomorrow.
"If women's salaries were the same level as men's, then GDP would jump 5% in the United States." Christine Lagarde
To be successful in your #smallbiz or #career you need a vast#network. It's often not what you know, but who you know.
Example of a culture of smallness: Your customers expect to see your face when they come in. You stop your work to serve them.
Time to dust off the old Girl Scout cookie locator app!
I was going to go caffeine free today, but then I realized that would be a stupid idea.
Blockbuster still has 300 stores? RT @DeadlineCom Blockbuster To Close 300 U.S. Stores.
Atari files for bankruptcy. Creditors to blow on cartridges to see if they can make the company solvent again.
If YOU believe in the content you create, it is never wasted.
If you never use your influence to make a difference then how can you be sure that you actually have any influence???
Ah GoDaddy. Always there to email me reminders to renew all my bad ideas and fleeting whims.
Biz Owners: if you aren't screen capturing tweets & FB updates as testimonials, you're overlooking great social proof
Entrepreneurship a bit like marriage -starts sort of naive w/ high hopes. Time, changes; surprises inevitable. You choose how hard to fight.
Sobering numbers for the car industry: at $483b #Apple is worth as much as Toyota, VW, BMW, Honda, Daimler and Ford put together....
"If anyone is having a bad day today, In 1976, Ronald Wayne sold his 10% stake in Apple for $800. It is now worth $58,065,210,000."
A $482bn company can't grow at the pace of a start-up. Analysts who thought otherwise were caught in the reality distortion field #apple
Gene Marks owns the Marks Group PC, a ten person sales and marketing technology consulting firm outside of Philadelphia that serves more than 600 small and medium companies around the country.
Gene Marks CPA is a small business expert and analyst and the author of five best selling books on business management including "The Manufacturer's Book of Lists," "In God We Trust, Everyone Else Pays Cash" and "Outfoxing The Small Business Owner."
Gene is President of The Marks Group PC, a ten person technology and management consulting firm that serves more than six hundred companies around the country. Gene was formerly a senior manager at the international accounting firm of KPMG. You can follow him on Twitter @genemarks.