Small Business Spotlight: HandyBook, @HandyBookHQ

Who: Oisin Hanrahan

What: An online service for booking handymen

When: 2012

Where: New York, NY

How: HandyBook lets customers book services like handymen and home cleaners online.

“It’s all about tech powering a brand that helps people solve the problems in their home,” says founder Oisin Hanrahan. HandyBook offers a one-touch booking experience, and currently operates in eight cities.

The company has raised over $2.4 million in funding.

Biggest challenge: Hanrahan says the company faced tremendous demand early on, which posed a challenge, as they tried to provide a large enough number of contractors.

One moment in time: Hanrahan is proud that HandyBook is enabling its service-providers to make a living.

“One provider from Boston had two children – he was a Polish immigrant. He had just returned from the UK to see his daughter sing, and used the money [from HandyBook] to pay for his flight,” says Hanrahan. “It made it real to see people doing cool things with the money they’ve earned.”

Best business advice: “Focus on the people,” says Hanrahan, who says that it’s necessary to fill in the gaps in your staff to make up for the skills you don’t have.

Follow Gabrielle Karol on Twitter @GabrielleKarol